* Update shall be later tomorrow to fill in the gap
I was able to down to the root of things. The entire outage goes down to a hardware problem on XO Communications. XO Communications did not have replacement hardware for the fiber lines that went down, and had to order it. Much like Comcast, when they say "we'll have a technician there at 2pm" and by the time 6pm rolls around he hasn't shown up, XO Communications dropped by ball.
The entire issue was supposed to have been fixed by Tuesday night. This entire outage can, should and will be blamed on them. I'm not going to excuse the total lack of communication on our host's part, but that's another story altogether.
I sincerely apologize for the outage, the inconvenience and frustration this has caused. This is not how we want FA to be known, and we've been striving to improve everything, and we'll be doing just that in the coming months.
I have more I could say, and say venomously, but I'm going to hold my tongue. I've been working on FA and pulling servers up until midnight. I'm tired, and shall retire to bed. For now, adieu.